FAQs
How long will it take to receive my order?
We do all of our shipping Monday thru Friday – excluding holidays. On average a domestic order will take 2-6 business days for delivery.
What shipping method do you use?
We use USPS, UPS, and Fedex shipping services.
Do you ship internationally?
Unfortunately, we are not shipping internationally at this time.
Can I make a purchase by phone?
You may call during any of our normal business hours to do an over the phone order. Our normal buisness hours are Monday thru Friday 10AM to 7PM, Saturday 10AM to 5PM, and Sunday 12PM to 5PM.
Do you charge sales tax?
Internet businesses are required to charge sales tax for the state in which they are located. Since we are located in Michigan we are required by law to charge sales tax on all orders shipping to Michigan. Sales tax does not apply to other states.
Do you have a catalog you could mail?
We wish we could provide a printed catalog, but because we are constantly adding and improving our online catalog there is no way to keep an up to date printed catalog for our online store.
Is your website secure?
Yes, shopping on our website is 100% secure! RockysGreatOutdoors.com uses the Comodo Instant SSL Certificate. This ensures our customers can complete transactions with assurance that no one can read or change information as it travels over the internet.
