Shipping Policy
Order Processing
Most orders placed Monday thru Friday before 2PM are shipped the same day (excluding Holidays).
Normal store hours are Monday thru Friday 10AM to 7PM, Saturday 10AM to 5PM, and Sunday 12PM to 5PM.
Delivery Information
We offer weight based shipping through USPS, UPS, and Fedex.
Standard, in-stock merchandise will normally arrive in 3 to 7 business days after the order is received. Orders are shipped via USPS, UPS, or Fedex (UPS does not deliver to P.O Boxes).
Shipping and handling charges are subject to change without notice.
Weekends and us holidays will delay delivery, due to holiday mail volume please allow for an additional 1 to 2 days for the delivery of your order.
All orders must be paid in U.S by Credit card through Visa, Mastercard, Amen, Paypal, or Apple Pay.
Web Sale Hours
The hours for our Web Sales Department are Monday thru Friday 10AM to 4PM.
Holiday Store Hours
Rocky’s Great Outdoors is closed for most major holidays. Including, but not limited to, Christmas, Thanksgiving, Easter, Memorial Day, New Years, etc.
Delivery Rate Information
Due to weight certain items may require an exact shipping quote before order can be completed – you will be contacted if this is the case.
Any over-sized packages will have an additional shipping and handling fees – you will be contacted if this is the case.